Bottling Your Best Barista
Keys To The Shop : Equipping Coffee Shop Leaders
00:00
The Conversational Reality of Your Coffee Barn
If you're the only one making the decisions on what gets done and how it gets done, you're probably just going to have a stagnant culture. The kind of thing that people can kind of sense is palatable when they walk into a space. Is this a culture that is vibrant? Well, then maybe there's a lot more of a conversation happening between staff and administration and the customers. All these intersecting groups of people make up a coffee shop for what it is.
Play episode from 04:58
Transcript
