Secrets to successful teamwork
TED Radio Hour
00:00
Communication and Teamwork in Healthcare
This chapter delves into the critical role of communication and teamwork within high-pressure environments like hospitals. It examines how a culture of silence can lead to catastrophic outcomes, exemplified by a tragic case of inadequate team communication. The speaker highlights the paradox of high-performing teams reporting more errors, suggesting that effective dialogue about mistakes is key to improving patient care.
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