19min chapter

Supporting Champions cover image

132: Amy Edmondson on the right kind of wrong

Supporting Champions

CHAPTER

Psychological Safety and the Importance of Open Discussion

This chapter explores the concept of psychological safety and its impact on team performance. It discusses the idea that better teams are those that are able to openly discuss and address their mistakes, creating a learning environment where growth can occur. The chapter also delves into the differentiation between errors, failures, and violations, emphasizing the importance of learning from unsuccessful attempts.

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