How Do You Build Organizational Innovation?

A lot of the innovation that we see like it falls in the cracks between the areas of the company that are extremely well organized. So if you hire folks in who have a little bit of restlessness and curiosity, they're going to start to drive and ask the questions. The danger, the dark side of the coin of a very, very innovative organization is people can get over focused on innovation at the detriment of core work.