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424: The Clicky Click (Nibby Nib)
Connected
How to Improve the Feedback System
"I am one of those people that keeps a list of bugs. Spends sometime every couple of weeks converting them into feedback items," he says. "For the right team at Apple, it works beautifully as a system." He adds: "One way to improve the feedback system would be to give people some kind of reward"
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