The Importance of Information From IRCC

IRCC made a very conscious operational decision many years ago to focus on processing as many immigration cases as they could. That meant that they were focusing less on providing information to applicants. There are concerns that if IRCC communicates more with applicants, gives them more information about their own files, people will find a way to exploit that. But I have not spoken with anyone that's told me that if we were to disclose more information, it would lead to an increase in immigration fraud.