2min chapter

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Episode 480: Venky Naganathan on Chatbots

Software Engineering Radio - the podcast for professional software developers

CHAPTER

Chatbots Deliver a Superior User Experience to the User

A key example i have from my recent experienceis just that if you don't do that, you probably will get up ending jason somewhere in your chat. So it has to be a combination of your traditional uwsar in a face with, you know, the chatpot like stuff. But you xeh o both these things very creatively and deliver a superior user useer experience to the user. One of our listeners would like to start a new company where conversationall interferes or maybe just an l p n l u is at the heart of the experience. How would you advise them to get started?

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