How to Build Empathy in Product Development

If we hadn't really dug into this problem, if we hadn't talked to our customers and figured out who the problem was forward and what context we would have over engineered the wrong solution. You're going to examine your products sounds very obvious but you'd be surprised how many people who work on products who do product development don't use their products in the same way that their customers do. I recommend reading user onboard calm for kind of an example of how you could do it. And again, I said before product sense is very contextual and domain specific. If you want to apply product sense to your product, you need to know it inside it out and you need to known it in the way