Chris Voss: Never Split the Difference
FranklinCovey On Leadership
00:00
How to Negotiate a Yes
There's something out there called momentum selling or the yes momentum. Fortunately, unfortunately, you know, at one point in time, getting somebody to say yes was probably a good approach. But people have been flinflamed and bamboozled into bad deals over yes. So people are sort of yes abused globally. And if so, yes could be a counterfeit. You think you got to deal with a counterfeit yes with no how. That deal is never going to happen.
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