AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
2min chapter
Gary Wyatt - Senior Group Knowledge Manager at HSBC
Knowledge Cast by Enterprise Knowledge
What's Next for KM Tech?
I've been working in knowledge management for over 20 years. The challenges haven't really changed. It's people not being able to find the information they need when they do find it. And technology has come a long way in those sort of 20 years. If you go for an enterprise-wide knowledge management solution that's designed for customer service, you can pretty much remain with and out of the box solution That meets most of your needs.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode