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ServiceNow Series E22: John Janek, Chief Technologist at Dev Technology Group

The Alldus Podcast - AI in Action

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Do You Know What Is Best?

i think we're finally getting to the point of tha initial thrust of digitization where, you know, for the most part, even if you're paper, it's somewhere in the process. I think there're few truly paper processes left in government. So now we have enormous stores of data in service now. Is a big part of that, rite, because it makes it easy to interact withand work with that data. And when the data becomes this reinforcing mechanism for developing that that journey, it the transformation,. suddenly it no longer becomes an asset, and instead become an active, useful participant and assistant in the journey.

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