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600. Jeff Sinclair, The History of the Operations Practice at McKinsey

Unleashed - How to Thrive as an Independent Professional

CHAPTER

Transforming Operations: Lessons from McKinsey

This chapter explores the transformation of McKinsey's operations practice in the 1990s, focusing on the integration of lean manufacturing principles into the healthcare sector. It highlights the firm's systematic approach to developing operational capabilities across various industries, emphasizing the importance of knowledge projects and partnerships. The chapter also discusses the creation of model factories to enhance training and the strategic role of product development in driving client success.

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