4min chapter

The ECB Podcast cover image

Supervising banks in times of war, high inflation and interest rate hikes

The ECB Podcast

CHAPTER

The Challenges for Banks in the Digital World

Banks need to look beyond the challenges which lie immediately ahead, and they have to keep a medium-term horizon in their radar screen. Digitalization presents a real opportunity for banks to better serve their customers' changing needs but it doesn't come without also risk. More outsourcing also means that banks are reliant on external providers for some of their critical IT services. And this is of course a risk of operational resilience.

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