Building Trust in Teams and Organizations

In this episode, Christian Idiodi and fellow SVPG Partner, Lea Hickman delve into the critical role of trust in empowered teams. They discuss why it's essential in product work, the complex dimensions of trust, and how you can help build and maintain trust in your own organization. Hear real stories and examples of being vulnerable, investing in relationships, and building an environment that sets product teams up for success.

-

In today’s discussion, we unpack:

• Why trust matters

• How to earn, build, and maintain trust

• The relationship between trust, vulnerability, making mistakes, and asking for help

• Trust dynamics with new hires

• How to break a culture of mistrust

-

Timestamps: 

[00:00:00] Intro

[00:01:07] Why trust matters

[00:03:40] Trust doesn't require friendship

[00:05:03] Building trust is leadership work

[00:06:21] The many dimensions of trust

[00:09:23] How vulnerability builds trust

[00:12:57] The delicate trust dynamics involved with new hires

[00:19:04] How to break a cycle of mistrust

[00:21:33] Trust is a two-way street

[00:23:06] The importance of a shared vision

[00:26:04] Building trust requires courage

[00:29:14] Outro

-

References:

Christian’s onboarding programme: https://www.svpg.com/new-employee-bootcamp/

Servant leadership: https://en.wikipedia.org/wiki/Servant_leadership

-

Where to find SVPG:

SVPG’s new book, TRANSFORMED: https://www.svpg.com/books/transformed-moving-to-the-product-operating-model/-

Other books: https://www.svpg.com/books/

Articles: https://www.svpg.com/articles/

Workshops: https://www.svpg.com/

Videos: https://www.svpg.com/videos/

-

Where to find Christian Idiodi:

LinkedIn: https://www.linkedin.com/in/cidiodi/

-

Where to find Lea Hickman:

LinkedIn: https://www.linkedin.com/in/leahickman/

-

Disclaimer:

While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/

-

Production: 

Production by supermix.io