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The Three Pieces of Character
When hiring for a small business, you're really just looking for personality traits. You're looking for a cultural fit. If someone questions your authority or disrespects you in front of your team and is not bought into when you want to make changes, things like that, they're gone. So there's really three pieces. It's the communication piece, it's the skill piece, and then there's the motivation,. And so trying to figure out which is the missing link with them is kind of the next piece.