Are You Having a Conversation With Your Customers?

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I think sometimes what's going on is you're an idiot and I don't have confidence you can give me advice unless I spend two hours showing you a slide deck so I can explain everything to you. Sometimes it's not really about the meeting. I just want a lot of FaceTime so we can build the relationship or whatever. There's usually when someone asks that there's something else going on. And again, it's usually the first one for me where they think we don't understand.

Y Combinator group partners Michael Seibel and Dalton Caldwell discuss the importance of having honest and difficult conversations with startup founders. While having hard conversations can be uncomfortable, Michael and Dalton argue that this transparency is essential for founders to grow and ultimately, these experiences help founders have their own hard conversations that they've been avoiding with the people around them.
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