
Building Rapport and Maintaining Composure During Intense Conflict with Daniela De Gregorio
Negotiate Anything
00:00
Is There a Lack of Emotional Intelligence in Violence?
Danielo: The violent person is demonstrating a lack of emotional intelligence. She says it helps us to empathize with them a little bit more. "It's better going around and say, how do you see the situation? How can we get out of this?" she asks.
Play episode from 19:16
Transcript


