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Building Rapport and Maintaining Composure During Intense Conflict with Daniela De Gregorio

Negotiate Anything

00:00

Is There a Lack of Emotional Intelligence in Violence?

Danielo: The violent person is demonstrating a lack of emotional intelligence. She says it helps us to empathize with them a little bit more. "It's better going around and say, how do you see the situation? How can we get out of this?" she asks.

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