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Observability and Visualizing Data with Grafana

The Cloudcast

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Evolution of Observability Tools and the Importance of SLAs

This chapter explores the evolution of data collection, observability, and visualization tools in response to changing technology landscapes, emphasizing the shift towards open-source solutions like Prometheus and open telemetry for tracing. It discusses the varied perspectives on observability tools, highlighting the differing priorities of business users and engineers. The chapter also delves into the importance of service level agreements (SLAs) in ensuring system reliability and user experience, emphasizing the need for a top-down approach towards focusing on quality and driving engineering efforts effectively.

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