4min chapter

Smart Friends cover image

#038 Creative EA Delegation, the Corporation of You, and Personal Leverage with Robert Hayes and Chris Ho of Athena

Smart Friends

CHAPTER

What Does a Chief Client Officer Do?

Humey is the chief client officer of athena, a company that builds world-class programmes for clients. He says there are two sides to his role: hard and soft. The hard side involves making sure companies' annuities grow rather than shrink. And the soft side is about providing an amazing service with which people feel they can be relentless in their work.

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