Worklife with Adam Grant cover image

A company is not a family with Airbnb CEO Brian Chesky

Worklife with Adam Grant

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Trust and Leadership in the Airbnb Journey

This chapter chronicles the evolution of a designer into a successful business leader, emphasizing the creation of Airbnb amidst adversity. It highlights the crucial role of trust in both customer relationships and internal leadership, particularly during crises such as layoffs. The speaker reflects on maintaining transparency and emotional connection within the company while navigating complex challenges.

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