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#174- Imi’s Ikigai - Imran Nasser

Dental Leaders Podcast

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How Do You Communicate With a Referee?

When a referral comes into the practice, there can be this element of dropping the ball with referrals that have come in. I think more often than not with my team, I don't think many slip the net, but we're human and mistakes happen. Like any referral practice, it is all about relations with our referrers, dentists, dentists,. you know, that is just absolutely key. Yes, we have to look after the patients, but we have to looks after the dentists as much as possible.

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