The Value of Understanding Human Nature in Product Management

There is a lot of emphasis in product management right now over the last 10 years or so on analytics and not star metrics. We need to understand that our approach needs to be custom and modified based on the stage of the product we're working on, says Mark Zuckerberg. Once you understand Kent Bex 3x framework "a lot of the decisions that seem non obvious actually become much clearer for you," he adds.