
On Obsessing Over Problems, Predicting the Future, and Why Healthcare Should be a Product (Not a Service)
Friday 5: Five Weekly Lessons from Bestselling Books, Essays, and Lectures
The Provocative Aspect of Forward Strategy
The entire healthcare industry today is a service, meaning you request an appointment with your doctor who sees you one on one whenever you think you need quote unquote healthcare. This one-on-one human interaction model does not work, it's not scalable, it's incredibly expensive. And so we've reached the limits of that. The only way to really move to a new paradigm in healthcare where it becomes more affordable and accessible is to productize it.
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