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4min chapter
156. How to Design Effortless Customer Experience and Remove Roadblocks | Greg McKeown (Replay)
Doing Customer Experience Right with Stacy Sherman
Collaboration Over Isolation: Learning from Apple's Success
This chapter explores the difficulties of organizational silos and their impact on essentialism and simplification. It highlights Apple's effective collaboration model, demonstrating how interdependence among distinct departments fosters success through communication and teamwork.
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