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#23 Unleashing the Power of Digital Industry - Guido Jouret, Chief Digital Officer, ABB

Momenta I Digital Thread

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The Disconnects Between IT and Industrial Clients

Selling to operational technology, customers or clients is different from selling traditionally to IT departments. Are there any notable disconnects in the expectations that industrial clients have and the awareness of how to apply the technologies appropriately? I think IP side, the carpeted office, within much more comfortable putting data in the cloud so longer. Witness hosted email, hosted CRM, hosted ERP. Most of the back office systems on the carpetedoffice side are increasingly in the cloud.

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