Managing IT Disruptions and Enhancing Resilience

This chapter explores the technical intricacies and aftermath of a recent global IT outage, advocating for stronger quality assurance measures and system backups to prevent such incidents. It emphasizes the importance of conducting resilience drills and preparing for tech failures through backup systems and contingency planning, discussing the challenges and complexities involved in implementing these strategies. The chapter also touches on cybersecurity regulations, shared responsibility frameworks, and the broader implications of IT disruptions in modern society.