#114 - What Does a UX Research Chief of Staff Do?
Awkward Silences
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Evolution of the Chief of Staff Role in UX Research
The chapter explores the transformation of the Chief of Staff role within a growing UX research team, focusing on operational efficiency and strategic planning. It highlights the emergence of research operations and the pivotal role played by pioneers in navigating this new field. The speaker shares insights on the versatile responsibilities of a Chief of Staff and the importance of strategic partnership, relationship-building, and leadership skills in excelling in the role.
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