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79: Erin Papworth - Transitioning a product upmarket from B2C to B2B

PRODUCTEA with Leah, Growth & Senior Leadership

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Navigating B2C to B2B Transition

This chapter explores the complexities and challenges of transitioning a product from a Business-to-Consumer (B2C) model to a Business-to-Business (B2B) approach. The discussion highlights the importance of market signals, insights, and data analytics in enhancing customer satisfaction and driving sales strategies, especially within HR departments. Additionally, it reflects on the emotional nuances of the hiring process and the contrasting cultures between HR and FinTech professionals.

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