How to Keep the Customer Love of the Existing Customer Segment

One of the common mistakes I've seen founders make when they expand to a new vertical is not deliberately but accidentally losing focus of the existing customer segment. When we launched the initial product, although we started with a very small scoped audience, we never used language whether we never built a product or use language to say that this product is just for startups. It was always like this is for, you know, businesses at different sizes. We knew this would come in it was coming. So we didn't know perhaps if it would take one, two or three years, but we know that we knew that this is the next thing to do.