21min chapter

First Principles cover image

Ritesh Agarwal of OYO on building a business on differentiation, communication and resilience

First Principles

CHAPTER

Evolution of Oyo's Leadership Team and Culture

The speaker discusses the evolution of Oyo's leadership team and culture, highlighting how senior executives played important roles despite not technically being co-founders. They emphasize the unique skill set they bring and the culture of mutual accountability they have developed. The chapter also explores the design experience and marketing strategy of Oyo, as well as their shift in perception as a hotel and tech company to also being a retail company.

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