Building a Community-Centric Approach

This chapter explores Notion's intentional efforts to build and maintain a strong community around their product, emphasizing their attentive care and quick responsiveness to feedback. It discusses various community initiatives such as the ambassador community and the campus leaders program, highlighting the ways in which Notion supports and empowers its users. The chapter also delves into the early philosophies and values of Notion that attracted a community of creative and open-minded users and the guiding principles that the company follows in building and preserving its communities.