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How to Regain Your Composure in Conflict Zones
We teach people and organizations to build if-then plans or as you call them contingencies. There's dozens of years of research behind this. What we've seen from the research is when you have a really concrete if and a concrete, then the two have to be quite specific than when that situation occurs. When the if occurs out in the world, your brain naturally sees it much more. It's like, oh, it knows exactly what to do.