2min chapter

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Management Lessons from the Sinking of the SS El Faro

Cold Call

CHAPTER

Is There a Difference Between the Pilot and the Pilot?

The other people on the deck are called the helmsmen. They're not officers, but they're literally physically staring the ship. And there's dialogue between the different officers and between the helmsmans and the officers. A particularly dialogue involving the chief mate, scholtz, who may have already felt b chastened because he had blown the loading of the vessel. That was remarkable. I thought, in its absence, i kept looking for it, and they said it to each other, yes, prety much, but they didn't say it to him.

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