In this episode, Colin Nagy, a global strategy executive and travel writer, shares why and how he travels, what's catching his attention, and the opportunities he sees in hospitality today:
- (00:00) Introduction
- (02:13) Colin's early travel experiences
- (05:16) Why Colin travels thoughtfully
- (07:29) Fascination with the Middle East and Japan
- (10:40) Why Colin writes about travel
- (12:18) Objectivity in travel writing
- (15:00) Building a network of primary sources
- (17:48) Role of hotels in community immersion
- (23:33) Creativity in hospitality
- (27:07) Family-owned hotels and "patient capital"
- (32:44) "Post-luxury" consumers
- (35:44) New skills for hospitality leaders
- (39:30) AI's impact on hospitality
- (43:43) Airline loyalty strategies
Also see: Colin's interview with Rafat Ali on Skift
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
