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Jay Johnson: Behavioral Intelligence
The Health Technology Podcast
How to Deal With Difficult People
When we get into an argument or a conflict, our body reacts. Our limbic system takes off and our fight-flighter faint response comes into play. So the first step is understanding I shouldn't be having a heart attack because of somebody else's behavior. And then that's the pathway forward to be able to navigate some of the people that we're going to have in our interaction.
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