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Profit vs. Patient Care: The UnitedHealthcare Dilemma
This chapter explores the operations of UnitedHealthcare and its subsidiary Optum, focusing on their technological advancements and profit-driven practices in the privatized healthcare system. It emphasizes the ethical concerns surrounding claim denials and the implications of AI in decision-making, alongside the emotional and financial challenges faced by patients. The discussion raises critical questions about the sustainability of such corporate growth in the healthcare sector and its impact on patient care.