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#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
The Importance of Empathy in Leaders
"There's energy that we're on a, we don't have the instrumentation to define yet," he says. "I think there's an actual energetic feel that changes when you get in a room together and really talking" He adds: "If you're also willing to couple that with empathy to really hear the other person... I don't know what that is."
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