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PLG False Starts with Kyle Poyar (Openview)

ProductLed Podcast

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The Effects of COVID on Free Accounts

Mark O'Mara: Why is it a bad thing and how could companies go about this? I recently profiled Deputy, which is a portfolio company in the workforce management space. Grosan Hinge started off with a very PLG-oriented motion. They have a 14-day free trial. And so his deputy was looking to accelerate growth,. adding more and more sales touch points or sales outreach onto their free accounts seemed like a really great strategy for driving better conversion and just faster overall growth. But that kind of came crashing down when COVID hit.

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