Rethinking the RA Role: Innovating Student Staff and Resident Assistant Positions
Student Affairs NOW
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How to Be a Successful RA in Higher Education
GPT's Paul Schmitz: We need to rethink what does work look like and how is it structured. People aren't good at all of those things, he says; you have to do 13 different roles well. Some people really want to do the customer service desk while others are more interested in duty or after-hours conduct,. He adds that by breaking it apart, it's a bit more manageable.
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