How to Be a Successful RA in Higher Education

GPT's Paul Schmitz: We need to rethink what does work look like and how is it structured. People aren't good at all of those things, he says; you have to do 13 different roles well. Some people really want to do the customer service desk while others are more interested in duty or after-hours conduct,. He adds that by breaking it apart, it's a bit more manageable.