Frank Lorenzo: The Man Who Made Flights Suck

Miles says flying outside of the occasional, largely irrational fear of death has become both safe and also deeply unpleasant. Miles: I think for most people, if you have to get on a plane to go somewhere, the getting on the plane part is pretty thoroughly an unpleasant process. He talks about Frank Lorenzo who "made planes suck" Today we're talking about the guy who made it that way.