This week on Troubleshooting Agile, we revisit one of our “Greatest Hits”
In this episode, we start describing our favourite trust-building technique: the Ladder of Inference. Our take this week is on using the Ladder to understand someone else's reasoning and align your stories, creating trust as a foundation for further improvement in your agile team. Surprisingly, the experience of using the Ladder in this way is similar to Test-Driven Development: careful, understandable, small steps with confidence, and meaningful signals from both success and failure.
SHOW LINKS:
- Peter Senge, The Fifth Discipline: www.amazon.co.uk/dp/B003ELY7OW/re…ding=UTF8&btkr=1
- The Ladder of Inference (annotated by Jeffrey): troubleshootingagile.com/docs/TheLadd…nference.pdf
- Cognitive biases book and more: youarenotsosmart.com/
- Schwarz on unilateral control (again!): www.schwarzassociates.com/managing-per…tionships-2/
- TDD for people video: www.douglassquirrel.com/how-i-work.html
- Schwarz 8 behaviours (Paula/Ted are on page 4): www.csu.edu.au/__data/assets/pdf…arter-Teams-2.pdf
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