Rewind: Slack’s Ali Rayl on supporting millions of daily active users
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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How Large Was Your Support Team?
A lot of it is just situation all awareness for people, like, here is routhly or work volume for the day. And then people begin to learn like, ok, that means this for me. So it's evolved organically, but it's very, very rooted in the values have as company. But as your team grows, think you as r more than a hundred support agents now is a right.
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