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How Structures Affect Outcomes: Software Insights • Elisabeth Hendrickson & Charles Humble

GOTO - The Brightest Minds in Tech

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Challenges in Testing Practices and Organizational Structures in Software Development Environments

The chapter explores the negative impacts of heavy investments in independent QA and testers on development teams, leading to longer feedback loops and decreased collaboration between developers and testers. It discusses the importance of making developers accountable for code quality and aligning leaders to integrate specialists into cohesive teams. Insights from Pivotal's unique organizational model and the emphasis on empathy, collaboration, and alignment within teams are also highlighted.

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