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23min chapter
How Structures Affect Outcomes: Software Insights • Elisabeth Hendrickson & Charles Humble
GOTO - The Brightest Minds in Tech
Challenges in Testing Practices and Organizational Structures in Software Development Environments
The chapter explores the negative impacts of heavy investments in independent QA and testers on development teams, leading to longer feedback loops and decreased collaboration between developers and testers. It discusses the importance of making developers accountable for code quality and aligning leaders to integrate specialists into cohesive teams. Insights from Pivotal's unique organizational model and the emphasis on empathy, collaboration, and alignment within teams are also highlighted.
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