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Kofi Annan

Great Lives

00:00

The Importance of Listening

I'm fascinated by what makes a good diplomat. Nelson Mandela's role was being to listen and make sure that every single person got to have a say. And I wonder how much of the very different parts of the African continent we were talking about may have influenced his leadership style, says Gillian de Vos. He wasn't secretary general, but he had influence. Does this change your view of him in any way, saying basically that they failed? De Vos: "We all should have done more"

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