3min chapter

Decoder with Nilay Patel cover image

The people who make your apps go to Stack Overflow for answers – here's how it works

Decoder with Nilay Patel

CHAPTER

What Are the Metrics Used to Track Community Satisfaction Scores?

Every month we look at, of course, the community satisfaction score. That's one metric we look at. Thankfully, it's in a very good spot at the moment. In addition, we also look at moderators satisfaction scores which is a really, really strong proxy for us for the health of the community. We ask these questions specifically on things like diversity, equity, inclusion and belonging to make sure that we have true representation on our platform relative to the world.

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