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Branding - How Value Is It?
Researchers have used a technique called social listening to study the fans of a very iconic brand, the te company apple. They identify conversations that people are having on line about brands. There is a special, unique kind of conversation quality that happens between very fiercely loyal apple users. And they talk about the brand in a fascinating way. It's language about the brand that almost feels as if the individual consumer is talking about religion or politics.