The Importance of Emotional Intelligence in Business

Emotional intelligence grew out of a lot of work with the military where, for example, it was discovered by the military brass that the squads in the platoons who had the fewest casualties were also the squads and Platoon. That's an emotional intelligence. The same thing holds in business. You have to look at how you measure success in a particular business. And then from there, you do an analysis of what are the root causes or contributing factors. All you need to do is be put behind the door with all the laboratory material and you can create.