
ServiceNow Series E26: Richard Ross, Director of Emerging Technology at ICF
The Alldus Podcast - AI in Action
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Digial Transformation Is Not a Project, More a Evolution
The public sector faces a number of challenges as they confront these trens inr type budgets. Delivering that customer first experience can create a virtuous ecosystem, he says. And then most important is to ensure that v you develop strong digital transformation frameworks. This framework must think about enterprise architecture a cohesive view of people, process, technology and results. It's not a one time event or a multi year project. Our clients must make visual transformation as a continuing balance of i t modenization with the involving processesa, ted.
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