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Anticipating Healthcare Challenges
This chapter explores the importance of a proactive approach in healthcare leadership amidst future challenges, particularly highlighted by the COVID-19 crisis. It emphasizes the value of data in enhancing performance and improving caregiver well-being while advocating for a cultural shift towards prioritizing human factors and leadership in medical training. The conversation also underscores the need for improved communication and empathy in training emergency room doctors to foster effective team dynamics in high-pressure environments.