The Idealcast with Gene Kim by IT Revolution cover image

(Dispatch from the Scenius) Dr. Steve Spear’s 2019 and 2020 DOES Talks on Rapid, Distributed, Dynamic Learning

The Idealcast with Gene Kim by IT Revolution

CHAPTER

The Benefits of Mobile Apps for Organizational Uptime

The app sits on a mobile device so the person in the field can quickly with 10 seconds say I've got a problem that immediately goes to the central service. It gives real time very rich visibility of people managing systems as to what's going wrong and how quickly it's being addressed. Put it in a factor in there, uptime went up. We put it in a hospital connecting pediatric inpatient care to pharmacy. The rate of missing medication went down by 30%. So here's the ask of all of you. You got anybody who might want to partner with us and try this out.

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